Policies
Terms and Conditions:
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Ticket Purchase: By purchasing tickets through our website, you agree to abide by our terms and conditions.
Event Entry: Entry to our events will be granted upon presenting a valid ticket, either in printed or digital format, along with a valid ID if required.
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Age Restrictions: Some events may have age restrictions. Please check the event details before purchasing tickets.
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Refund Policy: Our refund policy is outlined separately.
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Event Changes: Edison Tavern reserves the right to make changes to event dates, times, locations, or performers if necessary. Ticket holders will be notified of any changes.
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Respectful Behavior: We expect all attendees to behave respectfully during our events. Any disruptive or inappropriate behavior may result in ejection from the event without a refund.
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Refund Policy:
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General Policy: Refunds are not guaranteed and are subject to review on an individual basis.
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Request for Refund: To request a refund, please contact our customer support team through our website or at (239) 936-9348.
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Cancellation: If an event is canceled, ticket holders will be eligible for a full refund.
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Event Postponement: If an event is postponed, tickets will be valid for the rescheduled date. If you are unable to attend the rescheduled date, you may be eligible for a refund.
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Refunds Due to Event Changes: If there are significant changes to the event (e.g., change in headliner), ticket holders may request a refund.
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Processing Time: Refund processing times may vary but generally take 7-10 business days.
No-Show: If you do not show up for the event without prior notice, you will not be eligible for a refund.
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Privacy Policy:
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Information Collection: We collect personal information for ticket purchase and event-related communication. Your information will be kept secure and not shared with third parties.
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Payment Security: Our online ticket sales are through the Wix platform, which provides secure payment processing. Your payment information is protected.
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Email Communication: By purchasing tickets, you agree to receive event-related emails from Edison Tavern. You can opt out at any time.
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Cookies: Our website uses cookies to enhance user experience. You can manage your cookie preferences in your browser settings.